Privacy Policy

Information We Collect

Personal Information

When you play TapCrossing or contact us, we may collect certain personally identifiable information, including but not limited to:

• Name and email address when you create an account or contact us
• Device identifiers and hardware information
• Game progress data, including levels completed and rewards earned
• IP address and location data (with your consent)
• Communication preferences and feedback you provide

Gameplay Information

We automatically collect information about your gameplay activities to enhance your gaming experience:

• Game session duration and frequency
• Tap patterns and skill progression data
• Achievement unlocks and bonus content accessed
• In-game purchases and reward redemptions
• Technical performance data to optimize game functionality

How We Use Your Information

TapCrossing uses the collected information for various purposes to provide and maintain our gaming service:

• Game Experience: To personalize your gaming experience, track progress, and provide appropriate challenge levels based on your skill development
• Account Management: To create and maintain your game account, save progress, and sync data across devices
• Communication: To send you updates about new features, respond to inquiries, and provide customer support
• Improvement: To analyze gameplay patterns and improve game mechanics, balance, and overall user experience
• Security: To detect, prevent, and address technical issues, fraud, and violations of our terms of service
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may employ third-party companies and individuals to facilitate our game services, provide technical support, or analyze usage patterns. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency, to protect our rights, privacy, safety, or property, and that of our users or others.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity, provided they agree to maintain the same level of privacy protection outlined in this policy.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of sensitive data during transmission and storage
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal information
• Secure servers with firewalls and intrusion detection systems
• Regular software updates and security patches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy of your data in a portable format.

Correction and Updates

You can request corrections to inaccurate or incomplete personal information we maintain about you.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal compliance requirements.

Opt-Out

You can opt out of certain communications and data processing activities through your account settings or by contacting us directly.

Data Processing Restrictions

You may request restrictions on how we process your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

TapCrossing is designed as a family-friendly game suitable for players of all ages. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable laws regarding children's privacy. We do not knowingly collect personal information from children under the age of 13 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately. We will investigate and, if necessary, delete such information from our systems.

For players under 18, we encourage parents and guardians to monitor their children's online activities and help enforce this Privacy Policy by instructing their children to never provide personal information without permission.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable law.

Cookies and Tracking Technologies

TapCrossing uses cookies and similar tracking technologies to enhance your gaming experience and analyze usage patterns. Cookies are small data files stored on your device that help us remember your preferences and improve game performance.

Types of Cookies We Use:

• Essential Cookies: Necessary for basic game functionality and account management
• Performance Cookies: Help us analyze game performance and user behavior to make improvements
• Preference Cookies: Remember your game settings and customization choices

You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some game features.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you through in-game notifications or email if the changes are significant
• Post the updated policy on our website and in the game
• Provide additional notice as required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of TapCrossing after the effective date of any changes constitutes your acceptance of the updated policy.